Program Services Internship

The Program Services intern provides programmatic support to the Advocacy, Counseling and New Behaviors Programs.  Services in these programs include outreach, assessment, individual/family engagement, assisting with program planning and implementation, and ongoing support activities. Additional work includes service referral, crisis response, and group facilitation. The whole team works collaboratively with clients to identify and achieve individual and family goals with an overall emphasis on safety and long-term stability.

Intern will have the opportunity to learn deeply across three program areas and develop a deeper understanding of a comprehensive response to domestic violence. The primary objective of a Program Services Intern is to assist individuals and families managing the impacts of domestic violence as they establish safety and take steps to become self-sufficient. In addition to providing services, interns strive to improve survivors’ safety and well-being through systems advocacy. This position is a volunteer, unpaid internship.

Intern reports to the Program Services Director and will meet every week for supervision.  Intern will be responsible to Program Services Director as related to work tasks.  Intern will participate in department meetings, supervision, and ongoing professional development and training as required.

Responsibilities:

• Complete necessary training
• Serve as first point of contact for client calls, conduct follow up calls and assist in client
  scheduling and client response
• Assist with resource reviews and identify additional resources
• Assist in smooth program and service delivery – contributing to safety checks, collaboration with support staff, and responding to emergent challenges
• Assist in implementing advocacy plans, projects, and programs
• Assist in outreach and engagement strategies with established community partners and in creating low barrier paths for individuals and families to engage FCC resources.
• Assist in providing crisis intervention and safety planning for individuals seeking services  diligently maintain client records
• Assist with coordination and facilitation of client intakes and exits as well as quality client interaction.
• Assist in guiding clients through the civil and criminal justice process with the central concern always being the clients’ immediate safety and self-determination
• Assist with outreach events.
• Perform additional duties as needed and when so directed.
• Enters and reports data as assigned on a monthly, quarterly, and annual basis.
• Maintains client privacy and confidentiality.